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Care Finder

Practical support helping older people access My Aged Care, understand services and connect with community supports.

Care finder is aimed at persons 65 years and over (50 years for Aboriginal and Torres Strait Islanders) who don’t have a support person to help them and are having difficulty accessing My Aged Care and other community supports.

It is also available to persons 50 years and over, who may be homeless, or at risk of homelessness.

Free Service
Aged Care Navigation
Regional South Australia
Practical Support

How a Care Finder can help?

Care Finder provides free, practical support to help older people, families and carers access My Aged Care and connect with community services.

Whether you’re just starting to explore aged care options or need help completing forms and navigating the system, our team is here to walk alongside you every step of the way.

How we support you

Support

Providing practical support and healthcare guidance.

Understand

Helping explain your health and treatment journey.

Connect

Linking people with culturally appropriate services.

Strengthen

Helping improve long term wellbeing outcomes.

Our Care Finder service includes

Navigating My Aged Care

Helping understand and access the My Aged Care system.

Completing Forms

Practical assistance completing aged care paperwork and applications.

Connecting to Support

Connecting to support such as health and fitness, mental health, housing, and community groups that meet your individual needs.

Ongoing Support

Continued support as needs change over time.

Housing Support Options

Understanding residential care, home care and support pathways.

Advocacy and Support

Helping navigate the aged care system with confidence.

How to get started

Contact our team

Reach out to discuss your aged care needs

Initial conversation

Share what kind of support you or your loved one requires

Explore My Aged Care options

Work together to understand available services

Complete necessary forms

Get practical help with paperwork and applications

Connect with services

Be linked with appropriate aged care providers

Ongoing support

Receive continued guidance as your needs change

You can contact our Care Finder team directly, or family members and carers can reach out on your behalf.

Resources

Need help?

Our team is here to guide you through the service agreement and answer any questions.

Country & Outback Health

Cost & Funding

This is a FREE service, made possible by funding and support from Country SA PHN (CSAPHN).

Frequently Asked Questions

What is a Care Finder?

A Care Finder provides free, practical support to help older people access My Aged Care and connect with community services and supports.

No. You can contact our team directly, or family members and carers can reach out on your behalf.

Yes. Care Finder services are fully funded and free.

Yes. We can help you understand the assessment process and complete the necessary forms and applications.

That’s exactly what we’re here for. Our team can guide you through the entire process step by step.

Available Locations

Country & Outback Health offer the care finder services throughout the Barossa (North only), Flinders and Upper North, Eyre and Far North, Yorke and Northern regions of South Australia.

Let us help you navigate aged care with confidence

Our Care Finder team is here to provide practical, free support every step of the way.