My Navigation

My Navigation

Support for participants in connecting to the right services and understanding the NDIS

The My Navigation program is for you if you are an NDIS participant and have 'coordination of supports' listed in your NDIS package. ‘Coordination of supports’ is the assistance of a professional, trained in the NDIS, who can help you to connect to the most appropriate supports to achieve your personal goals.

My Navigation aims to teach you how to navigate the NDIS, enabling you to manage your own package in the future. The My Navigation program offers two levels of 'support coordination: 

Support Coordination

Support designed to help you understand the NDIS, make connections with service providers and provide you with support to resolve and trouble you may have along the way. Support Coordination can help you;

  • Find out what services are available in your area
  • Work out which services will be best for you 
  • Understand the best way to use your NDIS package 
  • Make decisions on which services to choose
  • Contact and make formal agreements with your chosen service providers
  • Resolve an trouble you may have with service providers

Specialised Support Coordination

Short term support, where you will work closely with your specialised support coordination worker who will help you connect to the right services. This level of support is for NDIS participants who have complex needs.

  • Increasing your confidence and independence 
  • Improving your understanding of the NDIS 
  • Teaching you how to manage your resources effectively 
  • Building your support networks 
  • Helping you to achieve your personal goals
  • The level of 'coordination of supports' and your designated budget will be stated in your NDIS package. 

    The cost of the My Navigation program has been outlined by the National Disability Insurance Agency (NDIA). 

    • Support Coordination $94.06 per/hr*
    • Specialised Support Coordination $178.97 per/hr*

    *Prices are subject to change and may vary depending on location. 

    Service Locations  Clare, Kadina, Nuriootpa, Port Augusta, Port Lincoln, Port Pirie, Whyalla and surrounding areas

    If you have any questions about the My Navigation program or the National Disability Insurance Scheme (NDIS) please contact us at